{"id":2680,"date":"2022-06-27T16:29:06","date_gmt":"2022-06-27T14:29:06","guid":{"rendered":"https:\/\/www.efaflex.com\/?page_id=2680"},"modified":"2026-01-13T15:59:24","modified_gmt":"2026-01-13T14:59:24","slug":"hotline-support","status":"publish","type":"page","link":"https:\/\/www.efaflex.com\/de\/service\/service-deutschland\/hotline-support\/","title":{"rendered":"Hotline &amp; Support Deutschland"},"content":{"rendered":"\r\n\r\n<div id=\"breadcrump-block_5e785d23115bd1b9d259159c100b9578\" class=\"inner\">\r\n        <nav class=\"breadcrumb\"><a href=\"https:\/\/www.efaflex.com\/de\/\">Startseite<\/a> \/ <span class=\"current-page\">Seite<\/span><\/nav>    <\/div>\n\n\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n<div id=\"textmodul-3-spalten-block_4b13df5e47fff3fde5d1e99836accb27\" class=\"textmodul-3-spalten\">\r\n    <div class=\"inner\">\r\n        <div class=\"custom-flex-box\">\r\n                            <h1 class=\"flex-box-thirty break headline-two\">Hotline &amp; Support.<\/h1>                        <div class=\"flex-box-thirty\"><p>Kompetent und pers\u00f6nlich, jederzeit f\u00fcr Sie da: Bei EFAFLEX \u2013 marktf\u00fchrender Hersteller von Schnelllauf-Industrietoren \u2013 sind Sie rund um die Uhr in den besten H\u00e4nden.<\/p>\n<p>Unsere EFAFLEX Servicehotline bietet Ihnen kompetente Unterst\u00fctzung bei allen Fragen \u201erund ums Tor\u201c. Nutzen Sie auch unsere E-Mail Adresse <a href=\"mailto:technical-support@efaflex.com\">technical-support@efaflex.com<\/a>. Ihre Anfragen werden innerhalb k\u00fcrzester Zeit an den zust\u00e4ndigen Mitarbeiter\/-in weitergeleitet.<\/p>\n<\/div>\r\n            <div class=\"flex-box-thirty\"><\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div id=\"bild-text-modul-links-rechts-block_91a52b1a77bd44582f86d7422bfd1166\" class=\"bild-text-modul-container\">\r\n    <div class=\"inner\">\r\n                                                                                        <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1846\" height=\"1112\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex.jpg 1846w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-1024x617.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-768x463.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-1536x925.jpg 1536w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-1060x640.jpg 1060w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/09\/hotline-telefonsupport-service-efaflex-1058x637.jpg 1058w\" sizes=\"(max-width: 1846px) 100vw, 1846px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Hotline 24\/7\/365.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Unseren Kunden steht unter <a href=\"tel:+4908003323539\">0800 3323539<\/a> ein deutschsprachiger Telefonsupport zur Verf\u00fcgung. Ganz gem\u00e4\u00df unserer Service-Philosophie sprechen Sie dort selbstverst\u00e4ndlich direkt mit fachkompetenten EFAFLEX-Servicemitarbeitern.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Support.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Ein topgeschulter Service-Supervisor nimmt sich Ihrer technischen Fragestellung an, und f\u00fchrt direkt eine L\u00f6sung herbei bzw. leitet unmittelbar die weiteren erforderlichen Schritte ein.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"EFA-SmartAssist\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1920\" height=\"1307\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original.jpg 1920w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original-300x204.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original-1024x697.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original-768x523.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2023\/03\/Foto-1_Original-1536x1046.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">EFA-SmartAssist\u00ae.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Wir bauen unseren smarten Service weiter aus: W\u00e4hrend des telefonischen Supports erhalten Sie zur Nutzung von EFA-SmartAssist\u00ae einen Link per SMS auf Ihr Smartphone, der eine direkte Datenverbindung zu den EFAFLEX-Spezialisten herstellt. So wird der Telefon-Support zum Video-Support mit zahlreichen Zusatzfunktionen \u2013 ganz ohne App-Installation.<\/p>\n<p>Profitieren auch Sie von unserem ressourcenschonenden Premium-Support.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                                                                                                                              <a class=\"load-more-button\" href=\"https:\/\/www.efaflex.com\/de\/service\/smarte-services\/efa-smartassist\/\" target=\"_blank\">Mehr erfahren<\/a>\r\n                                                                                                                                                                                                                                                                        <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Equipmentnummer.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Mit unserer 10-stelligen Seriennummer wird eine eindeutige Zuordnung zu den produktspezifischen Daten erm\u00f6glicht. Das hilft dabei, umgehend angemessene L\u00f6sungsma\u00dfnahmen einzuleiten. Bitte halten Sie diese stets bereit.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-2-2.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-2-2.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-2-2-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-2-2-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n        \r\n\r\n\r\n        <\/div>\r\n<\/div>\r\n\r\n<style>\r\n    .bild-text-modul {\r\n        scroll-margin-top: 143px;\r\n    }\r\n<\/style>\n\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":115,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2680","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/comments?post=2680"}],"version-history":[{"count":19,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2680\/revisions"}],"predecessor-version":[{"id":35674,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2680\/revisions\/35674"}],"up":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/115"}],"wp:attachment":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/media?parent=2680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/categories?post=2680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/tags?post=2680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}