{"id":2758,"date":"2022-06-27T17:37:29","date_gmt":"2022-06-27T15:37:29","guid":{"rendered":"https:\/\/www.efaflex.com\/?page_id=2758"},"modified":"2026-01-13T16:17:32","modified_gmt":"2026-01-13T15:17:32","slug":"support","status":"publish","type":"page","link":"https:\/\/www.efaflex.com\/de\/service\/service-international\/support\/","title":{"rendered":"Support international"},"content":{"rendered":"\r\n\r\n<div id=\"breadcrump-block_00e361dd6d8091026c276f2bc6e5bbb0\" class=\"inner\">\r\n        <nav class=\"breadcrumb\"><a href=\"https:\/\/www.efaflex.com\/de\/\">Startseite<\/a> \/ <span class=\"current-page\">Seite<\/span><\/nav>    <\/div>\n\n\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n<div id=\"textmodul-3-spalten-block_ed5e20ffa8e312820e6103c5e20562d8\" class=\"textmodul-3-spalten\">\r\n    <div class=\"inner\">\r\n        <div class=\"custom-flex-box\">\r\n                            <h1 class=\"flex-box-thirty break headline-two\">Support &#8211; international.<\/h1>                        <div class=\"flex-box-thirty\"><p>Wir unterst\u00fctzen Sie w\u00e4hrend des gesamten Prozesses exakt dort, wo und wann Sie uns brauchen. Wir finden die f\u00fcr Sie optimale L\u00f6sung \u2013 in jeder Situation.<\/p>\n<p>Premium-Produkte brauchen Premium-Service in Bayern, in Deutschland, in Europa, weltweit.<\/p>\n<\/div>\r\n            <div class=\"flex-box-thirty\"><\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div id=\"bild-text-modul-links-rechts-block_aa9635739979b2561075f8336994bedd\" class=\"bild-text-modul-container\">\r\n    <div class=\"inner\">\r\n                                                                                        <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Pr\u00e4senz vor Ort.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Unsere hochqualifizierten Fachleute stehen Ihnen an einer Vielzahl von Standorten weltweit f\u00fcr Ihre Anliegen zur Verf\u00fcgung. Mit unserem dichten Servicenetzwerk haben Sie in der Regel einen direkten Ansprechpartner vor Ort, der Sie in allen Belangen kompetent beraten kann.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Erreichbarkeit <br \/>\r\nService International.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Gerne k\u00f6nnen Sie uns aber auch direkt kontaktieren. Wir k\u00fcmmern uns um Ihre Anliegen und stimmen die weitere Vorgehensweise mit Ihnen und unseren internationalen Service-Touch-Points ab. Neben den Kontaktm\u00f6glichkeiten \u00fcber unsere Homepage k\u00f6nnen Sie uns auch je nach Ausstattung der Toranlage \u00fcber unsere EFA-SMART-CONNECT-APP bzw. \u00fcber die angegebenen Daten auf dem Typenschild erreichen.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1846\" height=\"1112\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex.jpg 1846w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-768x463.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1024x617.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1536x925.jpg 1536w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1060x640.jpg 1060w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1058x637.jpg 1058w\" sizes=\"(max-width: 1846px) 100vw, 1846px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1920\" height=\"1307\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist.jpg 1920w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-300x204.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-768x523.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-1024x697.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-1536x1046.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Smart Assist.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Zur Nutzung von EFA-SmartAssist\u00ae erhalten Sie w\u00e4hrend des telefonischen Supports einen Link per SMS auf Ihr Smartphone, der eine direkte Datenverbindung zu den EFAFLEX-Spezialisten herstellt. So wird der Telefon-Support zum Video-Support mit zahlreichen Zusatzfunktionen \u2013 ganz ohne App-Installation.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Smart Connect.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>EFA-SmartConnect\u00ae ist die IoT-L\u00f6sung von EFAFLEX f\u00fcr die sichere und intelligente Vernetzung, sowie Verwaltung Ihrer Tore. Mit unserer kostenfreien App erhalten Sie einen perfekten \u00dcberblick \u00fcber den Status Ihrer Tore in Echtzeit.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                           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\/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Umbauten \/ Beratung.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Ob Wartungsthemen, Vorfeldabsicherung, Schadenaufnahmen oder Umbauten \u2013 unsere versierten Servicemitarbeiter beraten Sie gerne bei allen Belangen rund um Ihr Tor.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Best Practice.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Unser internationales EFAFLEX Servicenetzwerk besteht aus bestens geschulten Mitarbeitern, die sich mit regelm\u00e4\u00dfigen Schulungsteilnahmen kompetente Fachkenntnisse aneignen und vertiefen. Unser Wissen sichert Ihr zuverl\u00e4ssig funktionierendes Tor!<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                  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768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg 1920w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-300x200.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1024x683.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-768x512.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1536x1024.jpg 1536w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-382x254.jpg 382w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Unterlagen zum Tor.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Sollten die bereitgestellten Dokumentationen und Unterlagen nicht mehr zur Verf\u00fcgung stehen,\u00a0 oder\u00a0 sollten Sie diese zus\u00e4tzlich in einer anderen Sprache ben\u00f6tigen, k\u00f6nnen Sie sich gerne an uns wenden.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                    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class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":2745,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2758","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/comments?post=2758"}],"version-history":[{"count":18,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2758\/revisions"}],"predecessor-version":[{"id":35690,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2758\/revisions\/35690"}],"up":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/pages\/2745"}],"wp:attachment":[{"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/media?parent=2758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/categories?post=2758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.efaflex.com\/de\/wp-json\/wp\/v2\/tags?post=2758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}