{"id":21144,"date":"2022-06-27T17:37:29","date_gmt":"2022-06-27T15:37:29","guid":{"rendered":"https:\/\/www.efaflex.com\/service\/service-international\/support\/"},"modified":"2026-01-13T16:18:31","modified_gmt":"2026-01-13T15:18:31","slug":"soutien","status":"publish","type":"page","link":"https:\/\/www.efaflex.com\/fr\/service-apres-vente\/service-international\/soutien\/","title":{"rendered":"Soutien international"},"content":{"rendered":"\r\n\r\n<div id=\"breadcrump-block_4c16e533ce36a60e44cd3c7e9ede938d\" class=\"inner\">\r\n        <nav class=\"breadcrumb\"><a href=\"https:\/\/www.efaflex.com\/fr\/\">Page d&#8217;accueil<\/a> \/ <span class=\"current-page\">Page<\/span><\/nav>    <\/div>\n\n\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n<div id=\"textmodul-3-spalten-block_b5bce3c98ea01b43ee66c9de41a41b9b\" class=\"textmodul-3-spalten\">\r\n    <div class=\"inner\">\r\n        <div class=\"custom-flex-box\">\r\n                            <h1 class=\"flex-box-thirty break headline-two\">Soutien &#8211; international.<\/h1>                        <div class=\"flex-box-thirty\"><p>Nous vous accompagnons tout au long du processus, exactement l\u00e0 et au moment o\u00f9 vous avez besoin de nous. Nous trouverons la solution optimale pour vous, dans toutes les situations.<\/p>\n<p>Les produits haut de gamme ont besoin d&#8217;un service haut de gamme en Bavi\u00e8re, en Allemagne, en Europe et dans le monde entier.<\/p>\n<\/div>\r\n            <div class=\"flex-box-thirty\"><\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div id=\"bild-text-modul-links-rechts-block_511f6c9653fe1bcc147b801c2e967423\" class=\"bild-text-modul-container\">\r\n    <div class=\"inner\">\r\n                                                                                        <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/Digitales_Tor_Tablet_A3-1-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Pr\u00e9sence locale.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Nos experts sont disponibles pour r\u00e9pondre \u00e0 vos pr\u00e9occupations dans un tr\u00e8s grand nombre de localisation \u00e0 travers le monde. Gr\u00e2ce \u00e0 notre r\u00e9seau de service dense, vous disposez g\u00e9n\u00e9ralement d&#8217;un interlocuteur direct sur place qui peut vous conseiller de mani\u00e8re comp\u00e9tente dans tous les domaines.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Accessibilit\u00e9 service international.<br \/>\r\n<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>N&#8217;h\u00e9sitez pas \u00e0 nous contacter directement. Nous nous occuperons de votre demande et coordonnerons la suite des actions avec vous et nos points de contact de service internationaux. En plus des possibilit\u00e9s de contact via notre page d&#8217;accueil, vous pouvez \u00e9galement nous contacter via notre EFA SMART CONNECT APP ainsi que via les donn\u00e9es indiqu\u00e9es sur la plaque signal\u00e9tique, en fonction de l&#8217;\u00e9quipement du syst\u00e8me de porte.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1846\" height=\"1112\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex.jpg 1846w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-768x463.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1024x617.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1536x925.jpg 1536w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1060x640.jpg 1060w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2024\/10\/hotline-telefon-support-service-efaflex-1058x637.jpg 1058w\" sizes=\"(max-width: 1846px) 100vw, 1846px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1920\" height=\"1307\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist.jpg 1920w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-300x204.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-768x523.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-1024x697.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2025\/01\/efa-smartassist-1536x1046.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Smart Assist.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Pour utiliser EFA-SmartAssist\u00ae, vous recevrez pendant l\u2018assistance t\u00e9l\u00e9phonique un lien par SMS sur votre smartphone, ce qui vous permettra d\u2018\u00e9tablir une connexion de donn\u00e9es directe avec les sp\u00e9cialistes EFAFLEX. De cette fa\u00e7on, l\u2018assistance t\u00e9l\u00e9phonique devient une assistance vid\u00e9o avec de nombreuses fonctions suppl\u00e9mentaires \u2013 sans aucune installation d\u2018application.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Smart Connect.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>EFA-SmartConnect\u00ae est la solution IoT d&#8217;EFAFLEX pour la mise en r\u00e9seau et la gestion s\u00e9curis\u00e9es et intelligentes de vos portes. Gr\u00e2ce \u00e0 notre application gratuite, vous obtenez une vue d&#8217;ensemble parfaite de l&#8217;\u00e9tat de vos portails en temps r\u00e9el.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/smart-connect-service-international-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/smart-connect-service-international-efaflex.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/smart-connect-service-international-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/smart-connect-service-international-efaflex-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg 923w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/umbauten-beratung-service-international-efaflex-768x463.jpg 768w\" sizes=\"(max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Conversions \/ Conseil.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Qu&#8217;il s&#8217;agisse de questions d&#8217;entretien, de protection aux abords de la porte, d&#8217;\u00e9valuation des dommages ou de conversions, notre personnel de service exp\u00e9riment\u00e9 se fera un plaisir de vous conseiller sur toutes les questions relatives \u00e0 votre porte.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Meilleures pratiques.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Notre r\u00e9seau international de services EFAFLEX se compose d&#8217;employ\u00e9s hautement qualifi\u00e9s qui acqui\u00e8rent et approfondissent leurs connaissances sp\u00e9cialis\u00e9es comp\u00e9tentes gr\u00e2ce \u00e0 la participation r\u00e9guli\u00e8re \u00e0 des formations. Notre savoir-faire garantit le bon fonctionnement de votre porte!<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1008\" height=\"663\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/08\/best-practice-service-international-support-efaflex-1-e1704201360698.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/08\/best-practice-service-international-support-efaflex-1-e1704201360698.jpg 1008w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/08\/best-practice-service-international-support-efaflex-1-e1704201360698-300x197.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/08\/best-practice-service-international-support-efaflex-1-e1704201360698-768x505.jpg 768w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg 1920w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-300x200.jpg 300w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1024x683.jpg 1024w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-768x512.jpg 768w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1536x1024.jpg 1536w, https:\/\/www.efaflex.com\/wp-content\/uploads\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-382x254.jpg 382w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Documentation de la porte.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Si les documentations et les dossiers mis \u00e0 disposition ne sont plus disponibles ou si vous avez en plus besoin de ces documents dans une autre langue, n&#8217;h\u00e9sitez pas \u00e0 nous contacter.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n        \r\n\r\n\r\n        <\/div>\r\n<\/div>\r\n\r\n<style>\r\n    .bild-text-modul {\r\n        scroll-margin-top: 143px;\r\n    }\r\n<\/style>\n\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":21142,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-21144","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/pages\/21144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/comments?post=21144"}],"version-history":[{"count":12,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/pages\/21144\/revisions"}],"predecessor-version":[{"id":35692,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/pages\/21144\/revisions\/35692"}],"up":[{"embeddable":true,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/pages\/21142"}],"wp:attachment":[{"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/media?parent=21144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/categories?post=21144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.efaflex.com\/fr\/wp-json\/wp\/v2\/tags?post=21144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}