Repair & troubleshooting
The following applies to repairs and in the event of damage: Time is money. That is why we are at your service at all times, 24/7.
Our EFAFLEX service hotline offers you professional support for all your questions “all about doors”. Use our email address, info@efaflex.com. Your enquiries will be forwarded to the responsible employee within the shortest possible time.
Maximum availability of your door system.
A good repair service means the rapid restoration and immediate availability of your door system. We carry out standard repair work immediately and efficiently. This avoids unnecessary journeys and your usual workflows can be restored as quickly as possible.
Service quality.
Your door systems will be serviced exclusively by our in-house service technicians, who complete regular training. They specialise in all servicing work on high-quality industrial doors. They check the wearing parts and replace mechanical or electrical components that are subject to high stress.
This spares you avoidable downtime and you can be certain of complying with all of the statutory inspection obligations.
Equipment number.
Our 10-digit serial number guarantees a unique allocation to the product-specific data. This will help us to initiate appropriate solution measures immediately. Please have this serial number at hand at all times.
Quickly to the
right
contact person:
Service
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-East
84079 Bruckberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-East
84079 Bruckberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-East
84079 Bruckberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-East
84079 Bruckberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-East
84079 Bruckberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch North-East
15366 Neuenhagen b. Berlin
Your contacts for enquiries and orders for spare parts and services
Customer service branch West
40721 Hilden
Your contacts for enquiries and orders for spare parts and services
Customer service branch West
40721 Hilden
Your contacts for enquiries and orders for spare parts and services
Customer service branch West
65479 Raunheim
Your contacts for enquiries and orders for spare parts and services
Customer service branch West
65479 Raunheim
Your contacts for enquiries and orders for spare parts and services
Customer service branch West
65479 Raunheim
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contacts for enquiries and orders for spare parts and services
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contacts for enquiries and orders for spare parts and services
Customer service branch North-East
04416 Markkleeberg
Your contacts for enquiries and orders for spare parts and services
Customer service branch North-East
04416 Markkleeberg
31177 Harsum
Bremen EFAFLEX Tortechnik GmbH
Miss Mandy Geipel
28719 Bremen
Bremen EFAFLEX Tortechnik GmbH
Mister Volker Mechau
28719 Bremen
Harsum EFAFLEX Tortechnik GmbH
Mister Frank Behrens
31177 Harsum
Harsum EFAFLEX Tortechnik GmbH
Miss Katrin Breitbarth
31177 Harsum
Osnabrück EFAFLEX Tortechnik GmbH
Mister Georg Musial
49205 Hasbergen
Osnabrück EFAFLEX Tortechnik GmbH
Mister Frank Ostermann
49205 Hasbergen
Harsum EFAFLEX Tortechnik GmbH
Mister Frank Behrens
31177 Harsum
Harsum EFAFLEX Tortechnik GmbH
Miss Katrin Breitbarth
31177 Harsum
Your contact for personalised on-site advice on all service issues
Mister Enrico Gleitz
Customer service branch South-East
84079 Bruckberg
Your contact for personalised on-site advice on all service issues
Mister Mario Jung
Customer service branch West
65479 Raunheim
Your contact for personalised on-site advice on all service issues
Mister Rene Stöbe
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for personalised on-site advice on all service issues
Mister Daniel Reinboth
Customer service branch North-East
04416 Markkleeberg
Your contact for personalised on-site advice on all service issues
Mister Sebastian Ritrich
Customer service branch North-East
15366 Neuenhagen b. Berlin
Your contact for personalised on-site advice on all service issues
Mister Sebastian Gilles
Customer service branch West
40721 Hilden
Your contact for personalised on-site advice on all service issues
Mister Martin Greinke
Customer service branch West
40721 Hilden
Your contact for personalised on-site advice on all service issues
Mister Joachim Stellmacher
Customer service branch South-East
84079 Bruckberg
Your contact for personalised on-site advice on all service issues
Mister Roman Mannheims
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Michael Huff
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for scheduling and material planning
Mister Béla Schreiter
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Miss Andrea Rieger
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Miss Ilka Zanettel
Customer service branch North-East
15366 Neuenhagen b. Berlin
Your contact for scheduling and material planning
Mister Markus Klespe
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Nikolas Koban
Customer service branch West
65479 Raunheim
Your contact for scheduling and material planning
Mister Holger Bartmuß
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Thorsten Nelleßen
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Alexander Huber
Customer service branch West
65479 Raunheim
Your contact for scheduling and material planning
Mister Luigi Iannelli
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for scheduling and material planning
Mister Daniel Zieger
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for scheduling and material planning
Miss Sophie Hasse
Customer service branch North-East
04416 Markkleeberg
Your contact for scheduling and material planning
Mister Mirko Hütter
Customer service branch North-East
04416 Markkleeberg
Your contact for scheduling and material planning
Mister Kai Ruthard
Customer service branch West
65479 Raunheim
Your contact for scheduling and material planning
Mister Benjamin Franz
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Marius Renner
Customer service branch West
65479 Raunheim
Your contact for scheduling and material planning
Mister Luigi Ianelli
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for scheduling and material planning
Mister Marcel Hölldampf
Customer service branch South-West
73529 Schwäbisch Gmünd
Your contact for scheduling and material planning
Mister Dennis Eichholz
Customer service branch North-East
04416 Markkleeberg
Your contact for scheduling and material planning
Mister Maximilian Stankozi
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Daniel Ochudlo
Customer service branch West
40721 Hilden
Your contact for scheduling and material planning
Mister Alexander Rank
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Mister Tobias Obermaier
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Miss Jessica Eibl
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Miss Kerstin Bauer
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Mister Florian Götzberger
Customer service branch South-East
84079 Bruckberg
Your contact for scheduling and material planning
Mister Moritz Biester
Customer service branch South-East
84079 Bruckberg
Sales and new high-speed door inquiries
Mister Dipl. Ing. Rüdiger Gehrke
21357 Bardowick
Mister Marcel Hehl
56410 Montabaur
Mister Igor Polovic
94469 Deggendorf
Mister Oliver Chadt
85435 Erding
Mister Dipl. Wirt. Ing. Christoph Jaspers
76534 Baden – Baden
Mister Christoph Maul
90607 Rückersdorf
Mister Reinhold Eckert
86574 Alsmoos
Mister Dietmar Schurr
73312 Geislingen / Steige
Mister Thomas Weile
01257 Dresden
Mister Falk Posse
99094 Erfurt
Mister Torsten Emde
42549 Velbert
Mister Henning Krause
44791 Bochum
Mister Serdal Koccu
76726 Germersheim
Mister Dipl. Ing. Wolfgang Rauch
65474 Bischofsheim
Mister Thomas Bayer
88471 Laupheim
Mister Lars Barthel
39279 Leitzkau
Mister Martin Beinlich
49124 Georgsmarienhütte
Mister Marcel Martin
97631 Bad Königshofen
Mister Dominik Rompf
84435 Lengdorf
Mister Torsten Anders
15834 Rangsdorf
Mister Dipl.-Wirt. Ing. (FH) Stefan König
Otto König GmbH
48431 Rheine
