A team you can rely on.
The EFAFLEX service philosophy.
The right partner – who stands by you throughout the planning process, finds solutions and answers to every challenge, relieves you of your workload and provides security, a partner who is at your service, 24/7: that partner is called EFAFLEX. Our service team in Germany consists exclusively of our in-house service technicians. We offer you an all-round carefree package for your doors from all manufacturers – true to the EFAFLEX philosophy: Reliable SERVICE FROM ONE SINGLE SOURCE. Thanks to our product portfolio and the extensive and continuous training of our service technicians, we are also the professionals on the market for special solutions.
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Your added value thanks to EFAFLEX services.
Service from one single source.
We identify with our products and are dedicated to the idea of service. That is why we rely exclusively on the use of our own personnel for assembly, repair and service work.
Service from one single source., We identify with our products and are dedicated to the idea of service. That is why we rely exclusively on the use of our own personnel for assembly, repair and service work.
Service for all manufacturers.
We look after all doors of our customers, including those from other manufacturers. With this all-round service, we support our customers and save them a lot of time, as a single source service provider.
Service for all manufacturers., We look after all doors of our customers, including those from other manufacturers. With this all-round service, we support our customers and save them a lot of time, as a single source service provider.
Technical expertise.
After successfully completing a 3-month certified initial training in the EFAFLEX training centre, all EFAFLEX service technicians continue to undergo a variety of internal and external training measures on EFAFLEX and third-party products.
Technical expertise., After successfully completing a 3-month certified initial training in the EFAFLEX training centre, all EFAFLEX service technicians continue to undergo a variety of internal and external training measures on EFAFLEX and third-party products.
Manpower.
We have more than 300 EFAFLEX service technicians in Germany. We are continuously expanding this number to ensure we are even closer to our customers in the future.
Manpower., We have more than 300 EFAFLEX service technicians in Germany. We are continuously expanding this number to ensure we are even closer to our customers in the future.
Competent advice, on site.
Our expert service advisors always have the necessary time to discuss all technical details with our customers directly at the installation site. All customer visits are generally free of charge and without obligation.
Competent advice, on site., Our expert service advisors always have the necessary time to discuss all technical details with our customers directly at the installation site. All customer visits are generally free of charge and without obligation.
Scheduled service.
Through our automated schedule coordination, we guarantee compliance with the inspection and maintenance intervals. This ensures that all legal deadlines are met.
Scheduled service., Through our automated schedule coordination, we guarantee compliance with the inspection and maintenance intervals. This ensures that all legal deadlines are met.
Original spare parts.
Our high-quality original spare parts, specially designed for our high-speed doors, ensure the longevity and operational readiness of your door, and guarantee lasting high quality, even after several years.
Original spare parts., Our high-quality original spare parts, specially designed for our high-speed doors, ensure the longevity and operational readiness of your door, and guarantee lasting high quality, even after several years.
Fastest delivery times for spare parts.
The spare parts assembly is located in our company headquarters, and through our cooperation with renowned transport service providers, ensures the rapid and reliable delivery of your required parts.
Fastest delivery times for spare parts., The spare parts assembly is located in our company headquarters, and through our cooperation with renowned transport service providers, ensures the rapid and reliable delivery of your required parts.
Supporting your obligations as an operator.
With your individual EFAFLEX maintenance package, you fulfil your legal obligation for the annual expert inspection.
Our service advisors will also be happy to support you with a free safety check during the preparation of risk assessments.
Supporting your obligations as an operator., With your individual EFAFLEX maintenance package, you fulfil your legal obligation for the annual expert inspection.
Our service advisors will also be happy to support you with a free safety check during the preparation of risk assessments.
Fulfilment of all norms.
Our service technicians always carry out all maintenance, inspection and repair work according to the manufacturers’ specifications and the applicable standards.
Fulfilment of all norms., Our service technicians always carry out all maintenance, inspection and repair work according to the manufacturers’ specifications and the applicable standards.
Sustainability.
The combination of excellent service in the form of an EFAFLEX maintenance contract and high-quality components mean that your EFAFLEX door system has a leading service life (market comparison). In this way, we jointly conserve valuable resources and demonstrate responsibility.
Sustainability., The combination of excellent service in the form of an EFAFLEX maintenance contract and high-quality components mean that your EFAFLEX door system has a leading service life (market comparison). In this way, we jointly conserve valuable resources and demonstrate responsibility.
Digital processing.
To guarantee you the optimum order processing, our service technicians are equipped with state-of-the-art mobile terminals and the EFAFLEX Service Operating System, which enables all relevant service reports to be sent in real time.
Digital processing., To guarantee you the optimum order processing, our service technicians are equipped with state-of-the-art mobile terminals and the EFAFLEX Service Operating System, which enables all relevant service reports to be sent in real time.
Products
Our premium doors are fast and efficient, safe and reliable. Thanks to our own research & development, we are able to find –and build – the right, perfect solution for every customer requirement.
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Solutions
We don’t make standard products, but develop individual, perfectly fitting solutions for every challenge – for all industries and areas of use, and for our customers worldwide.
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